So continue reading as we may be able to help you fix the problem so you can communicate with your friends that use iOS devices normally.

If you recently switched from iPhone X Max/X to Galaxy S10 or S10 plus device and forgot to deactivate iMessage then also occur this Samsung S10 not send or receive text messages issue. If an iPhone user sends a text the Messages app first of all checks if the recipient is registered Apple’s iMessage service and if he or she is, iMessage sends an iMessage in place of a normal text message. If you have never had an iPhone or are having issues sending/receiving normal SMS messages please see our page on Why can't I send text/SMS messages? Text messaging issues aren’t really that serious but you need to be practical in troubleshooting your phone. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. The whole process it will take depends on how many pieces of text messages in the source iPhone. If it’s an issue with one of the services, then this procedure will fix it. You can send messages to people, but your Samsung Galaxy phone is not able to get text messages from anyone. If you are a Galaxy S10 owner and can’t receive texts from an iPhone, there’s a number of possible solutions that you must do to address it. Bear in mind that while Wi-Fi Calling is useful when using Wi-Fi connections in areas with little or no cellular coverage, you need your operator to support the service. Hold the side button and either volume button until a slider shows. We link to official sources only. I'm unable to send text messages to any of my contacts. I love both dancing and helping users to solve iOS & Android related issues by writing various types of tutorials. There a few ways to turn off or deregister from Apple’s proprietary messaging system. Back up data on the internal memory. Solution: Not receiving some text messages on Android. Just follow the above steps to unlock or restore your messaging service. Galaxy S20 Lockdown Mode: How To Access And Enable It. I'm unable to send text messages to a specific contact, but can send messages to other contacts If there is only one contact to which you're unable to send any text messages the problem very likely lies with the network and not with your device. Insert your SIM into the iPhone and open Settings. A portal to register your product, request for a callback, schedule an appointment at our Service Centres and much more, Operating System (OS) Upgrage Service and Gift Redemption This is where things get messy. After a few hours, you will be unregistered and receive texts from iPhone users as standard SMSs.

Also, check your Hide Alerts options to receive notifications about new messages. If you did not get rid of your iPhone, or if you still have it, you can deregister iMessage using your iPhone. However, after doing all this and you still can’t receive text from iPhone on your S20, then move on to the next solution. Sorry, there is insufficient stock for your cart. Not receiving texts!
I am having the same issue. Been to shop, they are baffled been and had a sim change, still nothing. Also, you may experience situations when your iPhone has not access to cellular data or Wi-Fi connection. If the text message still won't send, or if your phone already had the correct message center number stored, please follow the next steps to clear the data in the Messaging app. As long as it’s not an issue with the network or your account, a reset will fix it. Get Samsung product support services through live chat: Help us to make recommendations for you by updating your product preferences. It can not only help you to transfer data from phone to phone, but also help you to back up your phone data, as well as transferring the data from the backup to Samsung Galaxy S20. TV, AV & Home Appliances | Monday to Friday: 9am-8pm .

So, when someone using an iPhone sends you a message, that message will go to Apple’s servers but not make it out. Follow the steps below to perform a factory reset. Android does not receiving text messages from an iPhone. This site uses cookies to personalise your experience, analyse site traffic and keep track of items stored in your shopping basket. iMessage is exclusive for iOS and Macs only so if you did not turn it off before switching to Android, the messages from your iPhone contacts are being sent in this closed system. Fix: iPhone Not Receiving Text Messages – Restart Device. Put the SIM card you transferred from your S20 back into your iPhone.2. If your iPhone does not receive texts, you may need to turn on Wi-Fi Calling.

Tried manually adding it with no luck. This site uses cookies. Sanbert Guest. I can't find anything in the forum that addresses the issue with this specific model. However, prior to doing that, make sure to create a copy of your important files and data as they will be deleted. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).

Samsung Messaging App Not Working. Need some help locating your model number? Apple’s iMessage service has a problem, to be more specific users experience problems receiving text messages from iPhone users. Problem: Samsung galaxy not receiving text messages.

Another option is to use cellular data to send a message or get one, so check if your device has access to cellular data service.

Try to delete some old conversations that have lots of attachments. Follow these steps to check, and if necessary correct, that number.

Fix: iPhone not Receiving Texts/Group Texts. How to fix Galaxy S10 can’t receive texts from an iPhone, Confirm other contacts with non-iPhones work. Find out more here. The only way the user can differentiate is through the color of the message, green for SMS and blue for iMessages. If you find this post helpful, please help us by spreading the word to your friends. Now, if it’s your iPhone, then you can fix the problem immediately. If the message goes through and you can receive it, then it means that your phone is just fine. I'm unable to send text messages to a specific contact, but can send messages to other contacts If there is only one contact to which you're unable to send any text messages the problem very likely lies with the network and not with your device. Your mobile stopped getting texts all of a sudden. If you already sold your iPhone, gave it to someone else, or if the device has become non-functional at this time, the other way to turn off iMessage is by going to Apple. If you find some of your important text messages lost from iPhone, follow the guide to know how to recover messages on iPhone. Open the Samsung Messages app. Some owners of the Galaxy S20 reported that they can’t receive text from iPhone for some reason. Thanks for reading! COVID-19 is impacting our call centre operations, we may be unable to take in-coming calls. To do it hit the Start Copy button at the lower center of the screen. Saturday, Sunday & Public Holiday: 9am-6pm, Operation Hour: Do this by using the hardware buttons that are located on the top and the side of your iPhone’s panel. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Saturday, Sunday & Public Holiday: 9am-6pm. Make sure that you’re connected to a cellular data network (such as 3G or LTE).3. Restart Your iPhone. You may see a Waiting for Activation message if iMessage or FaceTime is not properly activated. First of all, you will need to send an SMS message to activate your phone number with iMessage and FaceTime. If your SIM card is already in your new Samsung device, you can deregister iMessage online https://selfsolve.apple.com/deregister-imessage. Make sure to check your Apple ID messages first, then tell your contacts to send their texts to your number instead. Unless you check your messages using a Mac or iOS device, you’ll never get the chance to see them. Try to check if you have the same problem with getting messages from an Android or non-Android platforms. When it comes to texting between iPhone and Android, if a problem like this occurs, Apple’s iMessage has always been the culprit. If your S10 is having problems getting texts or MMS from an iPhone, the most likely cause is iMessage. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. But it won’t. Your iPhone will not receive texts if you are not connected to a network. Thanks to Phone Transfer, getting SMS on old iPhone to new Samsung phone is as simple as can be.

You might not be able to receive text or MMS messages that someone sends you from an Apple device because they're still being sent as iMessage.

Tap Reset settings. Make sure that you’re connected to a cellular data network (such as 3G or LTE). Aside from Wi-Fi Calling availability issues, you may experience troubles with your iPhone not receiving text messages or MMS messages if your carrier offers no support for a specific message format. Enter your phone number in the box.3.

BUT…I still couldn’t send/receive text messages with non-iPhone users. Press the Power key to restart the device. Check this with the operator. Make sure to select the correct country.4. Go to Settings > Messages, and select Send & Receive to check whether your phone number is set to send and receive messages. Open Settings app.4. From the Home screen, swipe up on an empty spot to open the Apps tray. Alternatively, you can turn off your iPhone by going to Settings > General> Shut Down if your device is running iOS 11 or later. Send as SMS message from iPhone to resolve iMessage problems. Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-12am . This issue is more widespread amongst users who have recently taken the leap from iPhone to Android or some other OS. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Press the Volume down key several times to highlight “wipe data / factory reset. Deregister iMessage if you can’t receive texts from iPhone. Please contact your network operator to see if they know of a solution. Press and hold the top or side button to power on the device. After my carrier assured me it had to be in my Apple setup, I decided to press the issue with Apple so I spent a couple hours chatting/talking real-time with an Apple advisor. Make sure to tell them what you’ve done so far so they can skip the same troubleshooting steps.

You should be able to check your iMessage sent to your Apple ID by using another Apple device. Fix: iPhone Not Receiving Text Messages/Group Texts Solution 1. Monday to Sunday (Including Public Holidays) 9am-12am.

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