**Copied from @eric3743 , cause I'm just too lazy!

However, quite recently, in terms of their internet service, there have been reports of the “US/DS light” continuously blinking followed by periods of disconnectivity. Do write your details to the link, for assistance.http://bit.ly/StarHubQuery.

Nasseem over 6 years ago.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Spectrum’s diligent customer service representatives will be happy to help you any time of the day or night and make sure that your problem is rectified without any delay. The new Community Manager is  @Santosh Rai, -----------------------------------------------------------. When I did this hard reset, I needed to re set up my wifi name and password - I checked the label on the back of the modem for my default wifi SSID name and password (PM = private message.

I’m currently setting up my WiFi through their self-installation kit, and I’ve plugged everything into the correct places, but the light is still flashing between blue and white. The issue has somehow resolved itself after a number of hours. other three lights are ok. Did restart few times, still same. Tried restarting cisco modem, after restart the 'online' light is blinking. I've tried turning on and off the modem and the router and tried resetting both but to no avail. Uncategorized. Archived. I got my modem on Thursday and I powered it on and everything and connected it to a router. Can you drop me a Private Message with your details? If it is continually blinking without ever going solid, in most cases it means there is an outage in your area. When the link light on a modem is blinking, it means that there is data being transmitted between equipment, such as between a computer and modem. So, these are some of the issues that might be causing interference or complete outage of your internet connection resulting in that continuous US/DS light blinking. hide. For last few days, the connection is getting dropped once/twice every day, unable to browse. Has the modem been provisioned by Spectrum? For your info, Kai Boon had left Starhub & this Community.

2. My NBN modem (Arris CM8200) is going through an endless reboot cycle. As he and the Customer Service Team are active in here.

Here is a simple explanation; when the US/DS light on your modem is stable, it means you are actively connected to Spectrum Internet.

There might be a possibility that some part of your splitter isn’t working properly thus causing the issue. On the Motorola Surfboard cable modem the "Standby" LED will be lit.

Haha, @SuperDog  (Actually i use notepad to write and when need, i simply copy & paste. Online flashes for a while and then the whole cycle starts again, power light followed by downstream etc.

other three lights are ok. The Ethernet link makes the …

On the Arris cable modem the "Online" LED will be flashing.

I have starhub 100 mbps cable broadband service, running without issues for almost one year.

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